
HOW TO BOOK YOUR STAY
Transparent. Simple. Secure.
At Kleopatra Rentals, we believe in clear communication. Whether you are coming for a sunny week or a three-month winter retreat, here is exactly how our process and service fees work.
We offer two types of rental services tailored to your needs:
Holiday Rentals (Short-Term)Mid-Term Rentals (1–3 Months)
Duration: 1 to 3 weeksDuration: 1 to 3 months
Service Fee: €75Service Fee: €200
Best for: Tourists & Beach LoversBest for: Digital Nomads & Winter Expats
01 Choose Your Stay Type
Our one-time service fee is paid per reservation. It ensures you have a stress-free experience from start to finish. It includes:
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Legal Rental Agreement: A professional contract to protect your rights.
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Property Verification: We personally check every apartment to ensure it meets our standards.
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On-Site Support: We meet you at the property for check-in and are your local contact 24/7.
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Utility Setup: For mid-term guests, we handle the meter readings and help manage electricity/water payments.
02 What the Service Fee Covers
This is the space to introduce the Services section. Briefly describe the types of services offered and highlight any special benefits or features.
Step 1: Request Send us a request via our Personalized Search or directly from an apartment page.
Step 2: Reservation Deposit To secure your dates and take the apartment off the market, a small reservation deposit is required.
Step 3: Confirmation We send you a booking confirmation and the draft rental agreement.
Step 4: Welcome to Alanya Upon arrival, we meet you at the apartment, finalize the rental payment and service fee, and hand over your keys!
03 The Booking Process
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Is the deposit refundable?
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Do I pay the service fee every month or just once? (Answer: Just once!)
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When do I pay the service fee? The service fee is a one-time payment made at the start of your reservation (usually alongside the first month's rent or upon arrival).
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Is the electricity/water included? For short-term holiday stays, utilities are typically included. For mid-term rentals (1–3 months), utilities are usually paid by the guest based on actual consumption. We help you with the meter readings to ensure a fair process.
04 FAQ (Frequently Asked Questions)

